The Great Resignation May Teach Companies to Love Unions
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Dec. 3, 2021 | OPINION | […] It's hard to know what a healthy level of labor market turnover would be in the aggregate, but if it were three million quits per month — roughly the level in the U.S. in 2017 — then we're 1.4 million quits per month above that. If the average cost of a worker quitting economy-wide is $7,500, then that's an extra cost to American business of $10.5 billion a month, or more than $120 billion a year. Businesses will want to reduce that cost the same way they work to get other costs down. And for that, United Parcel Service Inc. is worth a look. Drivers and warehouse workers are two types of employees that have been in high demand this year, as companies ranging from UPS and Amazon Inc. to Target Corp. and Instacart Inc. try to meet consumer demand for shipping and delivery. UPS, because it has a unionized labor force, has had lower labor turnover and more consistent staffing this year than some of its non-unionized competitors such as FedEx Corp… Bloomberg
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